Your clients interact with our experts. Seven languages. Business is personal.
With an average waiting time of 3 minutes we welcome callers in seven languages and provide immediate solutions in about 80 - 90 % of all initial contacts.
We cover various means of communication: Telephone support with call-back-service, online contact forms, fax, e-mail, live chat and facebook service apps.
Our hotline is available from Monday to Friday from 9 am to 8 pm, and on Saturday from 10 am to 6 pm.
Our first level support is assisted by our partner Bambus Group in Kosovo and can cover 29 additional languages if needed and extended hours up to 24/7.