Your clients interact with our experts. Six languages. Business is personal.

With an average waiting time of 3 minutes we welcome callers in six languages and provide immediate solutions in about 80 - 90 % of all initial contact cases. 

Thereby, we use all communication channels: From telephone support with call-back-service, online forms, fax, e-mail, LiveChat to facebook service apps. 

Our hotline is available from Monday to Friday from 9 am to 8 pm, including Saturdays from 10 am to 6 pm.

Only one call away +49 241 70515-0

At a glance

Languages

  • German
  • English
  • French
  • Dutch
  • Spanish
  • Italian

Services

  • Consulting
  • Support
  • Claims-Management
  • Return-Management
  • Complaints-Management

Target groups

  • End-consumer
  • Retailer
  • Distributors
  • Service engineer
  • System vendors 
  • Employees
  • Sales staff