Technical Hotline

  • Thanks to a high initial resolution rate we reduce your returns. Fewer returns, lower costs.
  • Business is personal – strengthening the positive image of your brand.

Other good reasons

Repair Center

  • Based on the returns and feedback, we distinguish valuable information for the improvement and further development of your products.
  • We repair and rework your products, recycle parts and help you to economize your resources.

Other good reasons

aixtema offers specialized knowledge from over 20 years experience in after sales support and service in IT, telecommunication and electronics.

The multilingual technical hotline answers questions, advises clients, handles complaints and organizes returns. Experts in our repair center repair and revise electronic equipment. Thus, aixtema analyzes client feedback, combines it and provides valuable key information. For a positive brand awareness and continuously improved products. 

We develop our products not only for beginners, but also for demanding hobbyists, who aim to realize their ideas in detail and highest quality. This cannot be achieved by just any hotline. Technical understanding and extensive knowledge are required, to understand and also solve our clients', at times complex, problems. aixtema's employees have this required know-how and we can fully rely on them.

Volker Maxisch, Director Product Marketing, CyberLink Corp.
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ISO90001 Certificate

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