Technical Hotline

  • Thanks to a high initial resolution rate we reduce your returns. Fewer returns, lower costs.
  • Business is personal – strengthening the positive image of your brand.

Other good reasons

Repair Center

  • Based on the returns and feedback, we distinguish valuable information for the improvement and further development of your products.
  • We repair and rework your products, recycle parts and help you to economize your resources.

Other good reasons

aixtema offers specialized knowledge from over 25 years experience in after sales support and service in IT, telecommunication and electronics.

The multilingual technical hotline answers questions, advises clients, handles complaints and organizes returns. Experts in our repair center repair and revise electronic equipment. Thus, aixtema analyzes client feedback, combines it and provides valuable key information. For a positive brand awareness and continuously improved products. 

While other service providers expect detailed task descriptions, they already present you solutions and their own suggestions. They think across topics and tasks and this really makes this cooperation very agreeable. Thank you!

Jessica Osterberg, Clementoni GmbH
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ISO90001 Certificate

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